Cancellation and Returns ・Guarantee of Products
◆About order cancellation
・Please note that we do not accept cancellations after your order is confirmed.い。
・If you receive a product that is different from what you ordered. If the product is defective, such as damage or scratches, please contact us within 7 days of delivery. We will cover shipping costs and accept returns for exchange or repair. We will consult with you and decide how to respond.せていただきます。
・In cases other than the above, the image is different and the size does not match. Please note that we cannot accept returns or exchanges if there is damage or scratches that occur after use, etc. for which we are not responsible.ご了承ください。
・Please check the quality of the product when you receive the product.。
◆Regarding product returns
・After delivery, we cannot accept returns or changes to the product due to reasons other than product defects.せん。
・If the product is found to be defective, please contact us via the inquiry form within 7 days, including the day after delivery. Please note that we will not be able to accept your request if you contact us after 7 days have passed.ください。
◆About product warranty
・The warranty period is one year from the date of delivery of the product (if otherwise specified, it will be followed))
・The warranty applies only if the product is used in accordance with the contents of the instruction manual (including individual instruction manuals and cautionary notes attached to the product).ります。
・「If a product malfunction occurs within the warranty period under normal usage conditions according to the instruction manual (including individual instruction manuals and cautionary notes attached to the product), the warranty will be free of charge. We will repair it atす。
※However, please note that in the following cases, the product will be repaired or replaced for a fee even if it is within the warranty period.さい。
1.If the product is not used in accordance with the contents of the instruction manual場合。
2. Wear and aging dirt and scratches that occur with use.、キズ。
3.Consumables such as lamp batteries and urethane felt消耗品。
4.If the warranty is not presented場合。
5.Damage caused by natural disasters such as fires, earthquakes, floods, etc.た損傷。
6. If any modification or repair work is carried out by someone other than our company, any failures or malfunctions caused by defects in the work done by someone other than our company.具合。
7.Damage caused by indoor environment such as chemical reactions with floor carpets, wall materials, etc.Mold and dust mites condensationする損傷。
8.Damage caused by customer misuse or negligence Damage caused by transportation after delivery, etc.破損。
9. If the product is used in an environment where it is used by an unspecified number of people.。
10. In other cases where it is determined that the handling is inappropriate.。
※You can view the instruction manual here
※This warranty is valid only within Japan.。